Terms & Conditions

Exchanges and Returns

To assist you in choosing the ideal size, we use standard EUR sizes. However, you can return the pair to us at RIVR, Chettiar Complex Door No. 41, Kalathiappa (Mudali) Street, Choolai, Chennai, 600112 if you still want to exchange your pairs for a different size.

Within 30 Days with the invoice and the product's original packaging. Please specify your preferred exchange item on the invoice, along with the size. For the same, you can email us at info@shoprivr.in.

Refund and cancellation requests are not taken into consideration.

The only size of the same style that can be exchanged for the Pairs is that size. If the size you want is not available from us, you can exchange it for a different style of equivalent value.

Pairs purchased at a SALE price cannot be returned or exchanged. 

Refunds and exchanges for international orders are not accepted.
Please be aware that your shipment may experience additional delays during holidays, pandemics, or bad weather. We promise to do everything in our power to deliver your package on time.

Shipping Policy

On prepaid orders, we offer FREE shipping within India. Your items will be delivered within 20 working days after you place your order. Even though we ship through some of the biggest logistics companies in India, their reach limits the areas we can serve. In the event that your address is in a region that they do not serve, we will get in touch with you and try to come up with a different plan to get your order to you. Please be advised that your shipment may experience additional delays during holidays, bad weather, or Epidemics. We promise to do everything in our power to deliver your package on time.

Account or credit card numbers are categorically NOT captured or stored by us. Your session, contact, and order data may be gathered on our server and in the form of cookies or session storage on your browser. Other than those required for the delivery of the product to you, the delivery of marketing materials to you, and improvement purposes, we will NOT disclose it to any third party.

We might also send marketing materials to your contact information in the form of emails or other popular digital mediums. In order to improve our service offerings, we might also research your purchasing habits. Future changes to this policy may be made by RIVR without prior notice.

The Site is covered by this privacy statement. You acknowledge that by using the Site, you are indicating your acceptance of this Privacy Policy. Do not use the Site if you disagree with this privacy statement.

We triumph process and have the courage to never give up over victory. Every step in RIVR is taken keeping our mission in mind because we believe when a woman unleashes her true potential, magic happens and baby, we are magic!

Taking the word Power away from masculinity, because there is strength also in femininity and gentleness in every form and shape. 

We keep women at the centre of everything we do at RIVR.

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